Shipping & Refund Policy

Shipping Policy

At Riptide Peptides, we are committed to ensuring that all orders are processed and shipped in a manner that is **secure, discreet, and fully compliant with research-use regulations**. Our shipping policy is designed to protect both the integrity of our products and the confidentiality of our customers.

All shipments are intended strictly for **qualified laboratories and research institutions**. By placing an order, you confirm that the recipient is authorized to handle research-grade peptides and related compounds in accordance with local laws and laboratory standards.

Orders are typically processed within 1–3 business days after payment confirmation. Once shipped, tracking information will be provided, allowing you to monitor the status of your delivery. Please note that **delivery times may vary depending on location, customs regulations, and local shipping carriers**.

All packages are shipped in **discreet, secure packaging** to protect product integrity and maintain privacy. While we take every precaution to ensure safe delivery, Riptide Peptides is not responsible for delays or complications caused by customs inspections, import restrictions, or third-party carriers.

Important Reminder: Our products are **not intended for human or veterinary consumption**. They are strictly research-use-only (RUO) compounds, and any use outside controlled laboratory settings is prohibited.

Refund Policy

Due to the nature of **high-purity, research-grade compounds**, all sales from Riptide Peptides are considered **final and non-refundable**. This policy ensures full compliance with regulatory standards and maintains the integrity of our research materials.

If an order is received in a damaged condition, customers are required to contact us **immediately** with the following information:

• Order number and date
• Photographs of the damaged package and product
• A detailed description of the issue

Upon receipt of the above information, our team will review the case promptly. If the damage is verified and deemed valid, Riptide Peptides may offer a replacement shipment or alternative solution at our discretion. Please note that any claims must be submitted within **48 hours of receiving the order**.

We strongly encourage all customers to **inspect packages upon arrival** to ensure that products meet expected quality standards. Handling and storage instructions provided with each product must be followed precisely to maintain compound stability and efficacy.

International Shipping

Shipping outside the United States is subject to **local import regulations** and may incur additional customs fees or restrictions. It is the customer’s responsibility to ensure compliance with local laws regarding the shipment and receipt of research-use-only materials.

Riptide Peptides cannot guarantee delivery times for international shipments and is not liable for delays caused by customs, border inspections, or local courier processes. We recommend consulting your local regulatory guidelines before placing an international order.

Contact for Shipping & Refund Inquiries

If you have any questions regarding shipping, delivery, or potential damages, please contact our support team:

Riptide Peps
info@riptidepeps.com

Our team is available to assist qualified researchers and institutions, ensuring that your experience with Riptide Peptides is **secure, reliable, and fully compliant**.